(703) 829-6164
9918 Main St, Fairfax, VA 22031
client information & policies
FSA Receipts:
If you require an FSA receipt, please request it at the time of your service to ensure proper documentation.
Gratuity:
While not required, gratuities are highly appreciated and serve as a meaningful way to acknowledge your therapist’s dedication and hard work. Research has shown that tipping improves client-therapist relationships and overall satisfaction with service. Learn more here.
We appreciate your understanding and cooperation in adhering to these policies, which allow us to better serve all of our valued clients.
Contact Us if you have any questions about our policies or need to modify your appointment.
Fairfax VA-Office - Cancellation Policy Only **
In-Office Appointments located at -9918 Main Street Fairfax, VA 22031
At Elite Healing Massage, we understand that life happens and schedules can change. To ensure fairness and maintain the quality of service for all clients, we have implemented the following policies:
A 24-hour notice is required for cancellations or rescheduling.
50% Cancellation fee applies according to your booked time.
30 minutes - $35 cancellation fee **
60 minutes - $70 cancellation fee **
90 minutes - $100 cancellation fee **
Mobile Massage - In Home Cancellation Policy
Mobile Services, Corporate Events, and Multi-Patient Bookings:
A 48-hour notice is required for cancellations or rescheduling.
Fees and Refunds:
Cancellations made outside of the required notice period may result in a cancellation fee.
Mileage and travel fees are non-refundable in the event of a late cancellation or no-show.
60 minutes - $50 cancellation fee (includes travel and mileage fee)
90 minutes - $75 cancellation fee (includes travel and mileage fee)
FREQUENTLY ASKED QUESTIONS
Elite Healing Massage offers a range of services designed to provide therapeutic benefits in the comfort of your chosen environment. Here are some frequently asked questions to help you understand our offerings and procedures:
What should I expect during my first visit?
Your initial session will begin with a 15 min comprehensive medical hx where our therapist assess your needs and discuss your goals. We'll recommend personalized treatment options and answer any questions to ensure you feel comfortable and informed.
Do you offer medical massage services ?
Absolutely. We partner with independent and assisted living facilities to provide on-site massage therapy for residents. Our sessions promote physical therapy best practices, reduce tension, and support mobility for seniors.
Is there any downtime after services?
Most of our treatments are non-invasive or minimally invasive, requiring little to no downtime. However, recovery time can vary depending on the specific treatment. During your consultation, we will provide detailed post-treatment care instructions and inform you about any necessary relaxing time.
What areas do you serve?
We offer mobile services to a wide range of locations. Please contact us to confirm if we serve your specific area. Mileage limitations and travel fees apply,
How often should I schedule treatments?
The frequency of treatments depends on the type of service and your individual needs. Some treatments, like general wellness massages, may be beneficial on a regular basis, while others, like medical massages, might follow a specific treatment plan. We will create a personalized schedule to ensure optimal results.
Do you offer packages or memberships?
Yes, we offer a variety of packages and memberships designed to provide you with ongoing care and savings. Our packages bundle popular treatments for comprehensive care, while our memberships offer exclusive benefits and discounts. Please contact us for more details.
VISIT US
(703) 829-6164
9918 Main Street, Fairfax Virginia
Mobile Massage
*mileage limitations and travel fee may apply*
9918 Main St, Fairfax, VA 22031
Elite Healing Massage© 2025 - All Rights Reserved.
(703) 829-6164